Right of withdrawal

You have the right to cancel your order at any time within 14 days without giving reasons. The revocation period begins on the day of delivery of the last items in your order. In order to exercise your right of withdrawal, you must inform us.

Information by e-mail or post is sufficient to comply with the withdrawal deadline. Kathrein Rodel GmbH, Gießenstraße 7, A-6522 Prutz, Austria, info@rodel.at.

You are responsible for the return costs.

Customized products such as sledges with engravings are excluded from revocation.

Revocation consequences

We will refund the full amount of any payments received from you immediately, but in no case later than 14 days after you have informed us of the cancellation

We use the same payment method that you used for your order. There are no additional costs for you. We may suspend the refund until we receive the items or until you have verified that you have shipped the items, whichever comes first. The goods should be returned to us immediately or returned to us, but in no case later than 14 days after you have informed us of the revocation.

You shall only be liable for a reduction in value of the goods if this is due to handling that goes beyond the testing of the properties and functionality of the articles.